How do I create an account?

Answer: To create an account, download the Locked-In app from the App Store or Google Play or via  app.areyoulocked-in.com open the app, and tap on "Sign Up." Follow the prompts to enter your details and create your account.

How do I book an appointment?

Answer: Once logged in, tap on "Book Appointment" on the home screen, choose your desired service, select a date and time, and confirm your booking. You will receive a confirmation email with the details.

Can I reschedule or cancel my appointment?

Answer: Yes, you can! Go to "My Appointments," select the appointment you want to reschedule or cancel, and follow the prompts. Please note the cancellation policy, so check the terms before cancelling.

How do I view my upcoming appointments?

Answer: Tap on "My Appointments" in the app to see a list of all your upcoming appointments, along with the date, time, and details of each booking.

I forgot my password. What should I do?

Answer: If you forget your password, tap on "Forgot Password" on the login screen. Enter your registered email address, and you'll receive a link to reset your password.

How can I update my profile information?

Answer: To update your profile information, go to "Profile" in the app, and tap on "Edit Profile." Make the necessary changes and save the updates.

What payment methods are accepted?

Answer: Locked-In accepts various payment methods, including credit cards, debit cards, and mobile payment options like Apple Pay and Google Wallet.

How do I contact customer support?

Answer: For any issues or questions, you can contact customer support by going to Contact Us. You can also email our support team at: areyoulockedinglobal@gmail.com.

Is my personal information secure?

Answer: Yes, Locked-In prioritizes your privacy and security. Your personal information is encrypted and stored securely. For more details, refer to our Privacy Policy.